Jean works in a care home for the elderly. She observes that one of her co-workers isn't treating the residents with respect and compassion. Her co-worker tends to be a bit rough and impatient with them and tends to rush through her responsibilities without due care and attention. Jean also notes that her co-worker's behaviour is inconsistent in that whenever her manager or a visitor is on the floor she presents herself differently. Her negative behaviours are kept in check. Jean knows her co-worker is not providing the best of care, but she doesn't want to report her observations about her co-worker to her manager. What should Jean do? More importantly what would you do?
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