I was getting a quick cup of coffee at Starbucks the other day and didn't have the right change in my pocket. "That's OK," said the Susan who was behind the counter, "I have an extra 25 cents in my pocket." She promptly added the quarter to my Five dollar bill. That's going the extra mile for your customer. I will remember her the next time I see someone short of change and will return the favor. It only took 25 cents of kindness. Would you do the same?