In 2006 Olivia McIvor in her book The Business of Kindness introduced the powerful role kindness plays in creating positive, purposeful and profitable workplaces. In this edition, she explores the effects of technological change and social media on the workplace and the challenges of bullying, employee retention and disengagement businesses face. She identifies twelve habits of collaboration that, when put into conscious action, have the power to create positive change. Olivia encourages each of us to act and become courageous in our demonstration of kindness and tolerance in tough situations. Lots of stuff in this book which supports self reflection, assessment and community outreach. Find it on Amazon.ca or Apple iBooks.
William F. Baker and Michael O'Malley, in their book Leading with Kindness, explore "kindness" in the context of business. It identifies the attributes that kind leaders have and how they use kindness to motivate employees, committee members and others; recognize unique talents while nurturing employees; establish supportive environment; spur organizational growth and much more. Find it on Amazon.ca