A few years ago, I met the owner of a successful business that had grown steadily over several decades. His operation was well organized. Production schedules were met, financial reports were accurate, customers were satisfied, and employees knew exactly what was expected of them. On paper, the business was thriving. As we talked over coffee, however, he admitted something had been bothering him. "We've become efficient," he said, "but I'm not sure we've become inspiring." His words stayed with me. When our firm later spoke with several members of his team, they praised his management. They appreciated the clear procedures, dependable systems, and consistent expectations. Yet when I asked what excited them most about coming to work each day, the room grew noticeably quieter. They respected the organization, but they struggled to describe its purpose beyond meeting production targets and serving customers. The business wasn't failing. It simply lacked a compelling vision that connected everyday work with a larger mission. That conversation illustrates a challenge faced by organizations, churches, community groups, entrepreneurs, and families alike. Many people assume leadership and management are interchangeable. They are not. They are complementary disciplines, each contributing something essential to long-term success. Management provides structure, whereas Leadership provides direction. Purpose flourishes when both work together. Throughout my years in government, consulting, and now working with leaders and entrepreneurs virtually, I have seen remarkable managers who struggled to inspire people, and visionary leaders who found it difficult to translate ideas into consistent action. The healthiest organizations learned to integrate both. Understanding the Difference Peter Drucker, one of the most influential thinkers in modern management, famously observed that management is about doing things right, while leadership is about doing the right things. Although concise, that distinction remains remarkably relevant today. Management focuses on order. It develops systems, allocates resources, monitors progress, and ensures accountability. Without management, organizations drift into confusion. Deadlines are missed, communication breaks down, and even talented people become frustrated. Leadership, on the other hand, focuses on people and purpose. It paints a picture of a better future, builds trust, encourages growth, and helps individuals discover meaning in their work. Without leadership, organizations may become highly efficient while gradually losing their sense of direction. Think of a ship crossing the ocean. Management ensures that the engines operate properly, supplies are sufficient, navigation systems function correctly, and every crew member understands their responsibilities. Leadership determines where the ship is going and why the journey matters. An efficient ship traveling toward the wrong destination is still lost. Likewise, a compelling destination without navigation, fuel, or coordination rarely reaches its goal. The two disciplines are not competitors. They are partners. Leadership Begins with Purpose Every meaningful leader begins by answering a fundamental question: Why do we exist? Purpose shapes priorities. It influences decisions, relationships, and culture. When people understand why their work matters, motivation becomes more than external rewards. It becomes personal. Purpose also provides stability during uncertainty. Economic changes, technological disruption, and workplace challenges will always come and go. Organizations anchored only in profits or productivity often struggle during difficult seasons. Organizations anchored in purpose find reasons to persevere. This principle extends beyond business. Parents lead families with purpose. Teachers lead classrooms with purpose. Volunteers lead communities with purpose. Pastors lead congregations with purpose. Entrepreneurs build businesses with purpose. Even individuals living independently lead themselves through the choices they make each day. Purpose answers questions that procedures alone cannot. Management Turns Vision into Reality While leadership inspires movement, management creates momentum. A vision without planning remains a dream. Good management transforms ideas into achievable goals through thoughtful planning, disciplined execution, and continuous improvement. Effective managers establish priorities, organize resources, monitor progress, solve problems, and create systems that help people succeed consistently rather than occasionally. Far from limiting creativity, strong management often provides the freedom for innovation to flourish. When people understand expectations and trust the systems around them, they have greater confidence to contribute new ideas. This balance is increasingly important in today's rapidly changing workplace. Digital transformation, hybrid work environments, artificial intelligence, and evolving customer expectations demand leaders who can inspire change while managers ensure stability throughout the transition. The organizations most prepared for tomorrow are not those that simply manage change or merely talk about vision. They do both exceptionally well. When One Exists Without the Other History provides many examples of organizations that excelled in one discipline while neglecting the other. Some were brilliant leaders with ambitious visions but lacked the operational discipline to sustain growth. Their ideas generated enthusiasm but ultimately collapsed under poor execution. Others became masters of efficiency. Every process was measured, documented, and optimized. Yet innovation slowed, employee engagement declined, and customers sensed the organization had become transactional rather than relational. Neither extreme leads to lasting success. Leadership without management often creates confusion. Management without leadership often breeds complacency. Purpose requires both. The challenge for each of us is not deciding whether leadership or management is more important. The real question is whether we are developing both capacities in ourselves and fostering them in those around us. Integrating Leadership and Management in Everyday Life Leadership and management are often discussed in boardrooms and business schools, but their influence extends far beyond organizational life. They shape how we parent our children, volunteer in our communities, serve our neighbors, and even manage our personal responsibilities. Consider a family preparing for a major move to a new city. Management ensures the boxes are packed, the moving truck is booked, important documents are organized, and deadlines are met. Leadership, however, helps the family understand why the move matters. It acknowledges uncertainty, inspires confidence, and paints a hopeful picture of the opportunities ahead. Neither role is sufficient on its own. Without management, the move becomes chaotic. Without leadership, it becomes stressful and emotionally disconnected. The same principle applies in the workplace. Managers set goals, monitor budgets, schedule projects, and uphold quality standards. Leaders foster collaboration, develop future leaders, build trust, and help employees understand how their contributions support a larger mission. People may comply with good management, but they willingly commit to good leadership. When both are present, organizations cultivate healthy cultures in which people know what to do and why it matters. Purpose Is the Bridge Purpose is the bridge that connects leadership and management. Leadership asks: "Where are we going?" Management asks: "How will we get there?" Purpose answers: "Why does this journey matter?" When purpose becomes the foundation, decisions become clearer and priorities easier to set. Teams become more resilient because they understand that their work contributes to something larger than themselves. Purpose also transforms ordinary tasks into meaningful service. The customer service representative who patiently resolves a difficult problem is not merely following a procedure. They are strengthening trust. The supervisor who coaches a struggling employee is doing more than improving performance. They are investing in that person's future. The entrepreneur who builds an ethical business is creating more than income. They are creating opportunities for employees, serving customers with integrity, and contributing to the community. Purpose elevates every role. A Biblical Example: Servant Leadership For Christians, the clearest example of integrating leadership and management is found in the life of Jesus. He led with vision while caring deeply for people. He inspired His followers to embrace the Kingdom of God while teaching them practical ways to live that calling every day. Jesus gathered a diverse group of ordinary people, developed them patiently, entrusted them with responsibility, corrected them when necessary, and ultimately empowered them to continue His mission after His resurrection. His leadership was never driven by personal status or power. It was rooted in service. He knew when to teach large crowds and when to spend quiet moments with a single individual. He understood the importance of compassion while demonstrating discipline and intentional planning. He delegated responsibilities, sent His disciples out in pairs, evaluated their experiences, and prepared them for greater responsibilities. In modern language, we might say that Jesus demonstrated extraordinary leadership and exercised wise stewardship. He united purpose with practical action. That is a model every leader can learn from. Becoming the Leader You Are Meant to Be Leadership development is not reserved for executives or public figures. Every person influences someone.
Whether we recognize it or not, we all exercise leadership through our attitudes, decisions, and daily interactions. The encouraging news is that leadership can be learned.
At the same time, effective management can also be learned. Planning, communication, delegation, problem-solving, and accountability are skills that improve through practice. The strongest leaders never stop learning. They refine both their leadership and their management because they recognize that excellence requires continual growth. A Practical Leadership Reflection As you reflect on this week's theme, consider these questions:
These questions are not meant to produce guilt. They are invitations to growth. Leadership is not about perfection. It is about becoming more intentional every day. Bringing It to Life This week, perform a simple "Leadership and Management Audit."
One Final Thought Leadership and management are not opposing philosophies. They are complementary gifts. Management provides the discipline to move forward consistently, while leadership provides the inspiration to move forward purposefully. Purpose gives meaning to both. As individuals, professionals, entrepreneurs, and people of faith, our greatest contribution is not simply completing tasks or achieving goals. It is helping others discover meaningful direction while creating systems that enable everyone to flourish. When leadership and management collaborate, organizations become healthier, families stronger, communities more compassionate, and individuals more fulfilled. Thank you for reading, folks. If this article resonated with you, I invite you to explore the full FM eLearning series below. Please share it with someone who is navigating leadership in their own business. Remember, sustainable excellence is built on rhythms—not marathons. Richard Fontanie FM eLearning By seamlessly integrating business, work, and life, we craft a virtual tapestry of well-being, skill development, business growth, workplace culture, and leadership, helping you become your best self. Note, some links in this video are affiliate links; if you make a purchase, we will earn a commission. We provide FREE weekly learning opportunities for you:
These articles and channels reflect Richard Fontanie’s journey from theological formation—including time in a Benedictine monastery and studies for the Catholic priesthood—to more than 35 years of consulting, training, and leadership. Today, Richard continues this work through an online business focused on digital growth and entrepreneurship. Fontaniemagazine.com integrates business, work, and life through a reflective and practical lens, combining traditional and digital perspectives. Further Resources Available to you:
I may receive a commission from the following
For Description Senior Affiliate Marketing #Seniors, #senior, #affiliatemarketing, #50plus, #businessdevelopment, #businessowner, RESOURCES JUST FOR YOU My Business Solutions Offering, Bizwoli: https://bit.ly/3YripHD Access to My Coaches: https://bit.ly/3t4cbmO Access to The Secret Money System: https://bit.ly/47jDHMQ FREE FM eLearning Articles: https://bit.ly/3WKM9QD FM eLearning YouTube Channel: https://bit.ly/3SHzYTr Facebook: https://bit.ly/3uPyvSa Pinterest: https://bit.ly/3RSWCrk Instagram: https://bit.ly/3W7zYOM Affiliate Marketing With Richard provides virtual, value-added Digital Product Reviews, Podcasts, and Shorts in the Personal Growth and Development Niche so that you can become the best you can be. The 40-Second Coach brings you motivational tips every day. Enjoy By seamlessly integrating business, work, and life, we weave a virtual tapestry of well-being, skills development, business growth, workplace culture, and leadership to help you become the best you can be. Thank you for subscribing! Podcasts Available at 8 AM Central Time on:
Free FM Articles: https://bit.ly/3WKM9QD Executive Coaching: https://bit.ly/4cnqGDV Holistic Coaching Bizwoli: https://bit.ly/3YripHD Affiliate Marketing With Richard: https://bit.ly/3ZqE18D FM Storefront: https://bit.ly/4bNfiBs Facebook: https://bit.ly/3uPyvSa Pinterest: https://bit.ly/3RSWCrk Life’s Dimensions, Instagram: https://bit.ly/3W7zYOM Please note the links below are affiliate links, and I may earn a commission if you make a purchase. Access My Coaches: https://bit.ly/3t4cbmO Access The Secret Money System: https://bit.ly/47jDHMQ Choose one of these coaching opportunities Executive Coaching: https://bit.ly/4cnqGDV Holistic Coaching Bizwoli: https://bit.ly/3YripHD Access My Coaches: https://bit.ly/3t4cbmO
0 Comments
Summary: Many leaders struggle with delegation, often creating bottlenecks, frustration, and missed opportunities for growth. Learn the most common delegation mistakes and discover practical strategies to empower people while strengthening leadership effectiveness across business, work, and life.
This week’s focus is on Delegation and Empowerment. It means trusting others with responsibility while creating the conditions for their success. Effective delegation is not about offloading work; it is about developing people, multiplying leadership capacity, and empowering others to contribute their gifts and talents. Introduction According to Gallup research, managers who delegate effectively can achieve significantly higher levels of employee engagement and productivity than those who try to do everything themselves. At the same time, studies consistently show that many leaders struggle to let go of control, creating unnecessary stress and limiting organizational growth. Leadership author John C. Maxwell has often emphasized that leadership is not about accumulating followers but about developing other leaders. That insight strikes at the heart of delegation. At its core, leadership integrates how we think, act, and live—across business, work, and life. Nowhere is that more evident than in how we lead in traditional and digital businesses. And remember, we are all called to lead, whether or not we hold a formal leadership position. In this article, we will explore the most common delegation mistakes leaders make, why they occur, and practical ways to avoid them while empowering others to grow and succeed. Effective delegation sits at the intersection of Spiritual Leadership, Performance Leadership, and Adaptive Leadership. Spiritually, delegation requires trust. From a performance perspective, it builds capacity and accountability. From an adaptive standpoint, it enables organizations and individuals to remain agile in changing environments. Yet despite its importance, delegation remains one of leadership’s most misunderstood skills. Why Delegation and Empowerment Matter Many leaders believe their value lies in being indispensable. The reality is quite the opposite. The strongest leaders build systems, teams, and relationships that continue to thrive even when they are absent. Delegation frees leaders to focus on strategic priorities while developing others' capabilities. Without delegation:
With effective delegation:
Delegation is not merely a management technique. It is a leadership mindset. Five Essential Delegation Mistakes Leaders Make 1. Delegating Tasks Instead of Outcomes One of the most common mistakes leaders make is assigning tasks instead of clarifying results. A leader may say, “Prepare this report,” without explaining why it matters, what success looks like, or how it will be used. When people understand outcomes rather than merely tasks, they become problem-solvers rather than order-takers. Effective leaders communicate:
People perform better when they understand the destination rather than simply following directions. 2. Holding On Too Tightly Many leaders delegate responsibility while retaining full control. They continually monitor progress, revise decisions, and second-guess every action. This approach often results in micromanagement. Micromanagement sends an unintended message: “I do not fully trust you.” Empowerment requires a balance between accountability and autonomy. Delegation works best when leaders provide guidance, set checkpoints, and then allow individuals the freedom to perform. Trust may feel risky, but excessive control poses even greater risks. 3. Delegating Without Proper Preparation Sometimes leaders assign responsibilities without ensuring that people have the necessary skills, tools, or information. Delegation without preparation often leads to confusion, frustration, and failure. Successful delegation includes:
Delegation should never be mistaken for abandonment. Leadership involves equipping people before expecting them to perform. 4. Delegating Only Unpleasant Work Employees quickly recognize when leaders only pass off undesirable tasks. True empowerment involves sharing meaningful responsibilities that enable people to develop and contribute. When delegation is limited to routine or undesirable work:
Effective leaders intentionally delegate projects that stretch capabilities and foster learning. Growth often occurs when people are trusted with challenges that are slightly beyond their comfort zones. 5. Failing to Follow Up Some leaders delegate and disappear. Others hover constantly. Neither approach works well. Follow-up creates accountability while demonstrating support. The most effective leaders establish regular check-in points that focus on:
Consistent communication helps people stay aligned while preserving ownership of the work. The Delegation and Empowerment Process Avoiding delegation mistakes requires a deliberate approach. Step 1: Identify the Right Responsibility: Determine what can and should be delegated. Leaders should focus their time on strategic decisions, vision, and high-impact priorities while empowering others to handle appropriate responsibilities. Step 2: Select the Right Person: Match responsibilities with skills, interests, and developmental opportunities. Delegation succeeds when the assignment aligns with an individual's capabilities and potential for growth. Step 3: Clarify Expectations: Define outcomes, deadlines, resources, and success measures. Ambiguity creates frustration. Clarity creates confidence. Step 4: Provide Support: Offer coaching, guidance, and access to necessary tools. Support should encourage independence rather than dependency. Step 5: Review and Celebrate: Recognize accomplishments, discuss lessons learned, and identify opportunities for continued growth. Empowerment increases when achievements are acknowledged. Bricks-and-Mortar Business Applications Consider a retail manager overseeing multiple departments. Instead of personally resolving every customer issue, the manager trains department supervisors to make certain decisions independently. Initially, mistakes occur. However, over time supervisors gain confidence, customer service improves, and the manager gains time to focus on long-term planning. Similarly, in manufacturing environments, frontline employees often have valuable operational insights. Delegating problem-solving authority to those closest to the work often leads to faster improvements and stronger employee engagement. Traditional workplaces thrive when responsibility is closer to the point of action. At-Home Business Applications Delegation is equally important for entrepreneurs and digital business owners. Many online entrepreneurs attempt to manage every aspect of their business:
Eventually, growth becomes constrained. Consider a home-based consultant who spends hours each week on administrative tasks. By outsourcing scheduling and routine support, more time becomes available for serving clients and developing new opportunities. Adaptive leaders recognize that delegation is often the bridge between surviving and scaling. The goal is not simply doing less work. It is focusing energy where it creates the greatest value. Business, Work, and Life Stories A senior executive once believed no one could prepare presentations as effectively as she could. Consequently, she worked late into the night, reviewing every slide and rewriting content herself. Her team became dependent, and she became exhausted. Eventually, she chose to coach several team members rather than redo their work. Within months, presentation quality improved, employee confidence grew, and the executive regained valuable strategic time. The lesson was simple: developing people creates more long-term value than controlling every outcome. A second example comes from family life. Parents often struggle with delegation as children grow. Many continue to perform tasks that children are fully capable of handling themselves. As responsibilities such as household chores, budgeting, or decision-making are gradually delegated, children develop confidence, responsibility, and independence. Leadership principles apply wherever people influence each other. Conclusion Delegation and empowerment are not signs of weakness. They are signs of mature leadership. Leaders who refuse to delegate often become bottlenecks, while those who empower others create momentum. Whether you lead in a corporation, a small business, a nonprofit organization, a digital enterprise, or within your family, effective delegation helps people grow and expands your leadership capacity. Remember the five common mistakes:
As you reflect on your leadership this week, identify one responsibility you can intentionally delegate and one person you can intentionally empower. Small steps often lead to significant leadership growth. If this article resonated with you, I invite you to explore the full FM eLearning series below. Please share it with someone navigating leadership in their own business. Remember, sustainable excellence is built on rhythms – not marathons. Thank you for reading. Continue becoming the best you can be as you learn to become your true self. Richard Fontanie By seamlessly integrating business, work, and life, we craft a virtual tapestry of well-being, skill development, business growth, workplace culture, and leadership, helping you become your best self. Note, some links in this video are affiliate links; if you make a purchase, we will earn a commission. We provide FREE weekly learning opportunities for you:
These articles and channels reflect Richard Fontanie’s journey from theological formation—including time in a Benedictine monastery and studies for the Catholic priesthood—to more than 35 years of consulting, training, and leadership. Today, Richard continues this work through an online business focused on digital growth and entrepreneurship. Fontaniemagazine.com integrates business, work, and life through a reflective and practical lens, combining traditional and digital perspectives. Further Resources Available to you:
I may receive a commission from the following
Prepared with Chat GPT Summary: Fear of speaking is one of the most common barriers to leadership in business, work, and life. This article explores how spiritual, performance, and adaptive leadership principles can help individuals overcome stage fright and speak with clarity, confidence, and purpose. Public speaking consistently ranks among the greatest fears people experience. According to research published by Forbes and communication studies referenced by Harvard Business Review, many individuals fear speaking before a group more than they fear failure itself. Leadership expert John C. Maxwell once observed, “People may hear your words, but they feel your attitude.” That insight reminds us that effective communication is not merely about delivering information; it is about connecting authentically with others. At its core, leadership integrates how we think, act, and live—across business, work, and life. Nowhere is that more visible than in how we lead in traditional and digital businesses. And remember, we are all called to lead, whether or not we hold a formal leadership position. In this article, we will explore how to overcome stage fright, strengthen communication confidence, and grow as leaders who speak with clarity, purpose, and courage. For many, stage fright begins long before they stand before an audience. It often starts with self-doubt. Thoughts like “What if I fail?” or “What if I forget my words?” quietly shape emotional responses. The body reacts with tension, rapid breathing, and nervous energy. Yet fear itself is not the true enemy. The deeper challenge is letting fear define our identity and limit our influence. Leadership requires communication. Whether leading a workplace meeting, speaking to clients, teaching in a classroom, presenting online, or sharing ideas in a family setting, communication shapes relationships and outcomes. The ability to speak clearly and calmly is essential to both personal growth and professional effectiveness. Here are five essential points to consider when presenting before a group. Essential Point One: Reframe Fear as Energy One of the first steps in overcoming stage fright is to learn to reinterpret nervousness. Many experienced speakers still feel adrenaline before presentations. The difference is that they no longer interpret that feeling as a sign of failure. Instead, they view it as preparation. Athletes experience similar sensations before competition. Musicians feel them before performances. Leaders feel them before important conversations. This physical response is natural. When we shift our mindset from “I am terrified” to “I am energized and prepared,” we begin to transform fear into focus. In the workplace, this may mean preparing carefully for presentations rather than avoiding them. In business, it may mean practicing sales conversations until confidence replaces hesitation. In life, it may mean speaking honestly in situations that require courage and compassion. Essential Point Two: Preparation Builds Confidence Confidence rarely appears by accident. It grows through preparation and repetition. Many assume that strong speakers are naturally gifted communicators, yet most accomplished presenters spend significant time organizing their thoughts, rehearsing transitions, and anticipating audience questions. Preparation includes understanding the audience, clarifying the purpose, and simplifying the message. Audiences remember clarity more than complexity. Effective leaders often focus on a few key points rather than overwhelming listeners with excessive information. A manager preparing for a staff presentation may rehearse key talking points aloud several times before the meeting. An entrepreneur presenting online may regularly record short videos to become more comfortable on camera. A parent discussing important family matters may take time beforehand to reflect on tone and approach. Preparation does not eliminate nervousness entirely, but it significantly reduces uncertainty. Essential Point Three: Focus on Service Rather Than Performance One of the greatest causes of stage fright is self-focus. We become consumed with how we appear, how we sound, or whether others approve of us. Ironically, the more we focus on ourselves, the more anxious we grow. Strong communicators shift their focus outward. They ask, “How can I help this audience?” rather than “How am I being judged?” This mindset transforms public speaking from a performance into a service. Spiritual leadership reminds us that communication should uplift, encourage, and guide others. Performance leadership emphasizes helping teams succeed through clarity and alignment. Adaptive leadership focuses on responding effectively to changing environments and needs. Together, these perspectives point toward serving others rather than protecting the ego. A teacher addressing students, a supervisor leading a meeting, or an online entrepreneur creating educational content all succeed by focusing on delivering value rather than seeking perfection. Essential Point Four: Practice Small Before Speaking Big Growth usually happens gradually. Many people avoid speaking opportunities because they feel unprepared to address large audiences. However, confidence develops through consistent, smaller experiences. Start by contributing one thoughtful comment in meetings. Volunteer to introduce a speaker at an event. Record short practice videos. Join community discussions. Small speaking opportunities build familiarity, and familiarity reduces fear. Over time, repeated exposure builds confidence. Communication becomes less intimidating as the mind learns that speaking publicly is survivable and meaningful. A young employee once avoided every opportunity to speak in staff meetings because she feared embarrassment. Eventually, she challenged herself to ask one question at each meeting. Months later, she delivered a department presentation that earned praise from senior leadership. Her growth did not happen instantly. It came through small, repeated actions. Essential Point Five: Authenticity Creates Connection Audiences rarely expect perfection. What they value most is authenticity. People connect with sincerity far more than polished performance alone. Authentic speakers speak conversationally. They admit when they are nervous. They use real-life stories and examples. They communicate with humility and honesty. Authenticity builds trust, and trust strengthens influence. In today’s digital environment, authenticity is increasingly important. Online audiences quickly recognize artificial communication. Whether speaking in person or online, leaders who communicate authentically build stronger relationships and lasting credibility. At-home entrepreneurs, coaches, consultants, and educators especially benefit from this approach. Audiences are drawn to individuals who speak naturally and deliver meaningful value rather than to those who try to appear flawless. Why This Process Is Essential Overcoming stage fright matters because communication shapes every dimension of leadership. Fear can limit opportunities, weaken influence, and prevent meaningful contributions. Many talented individuals remain silent because they believe they are not capable speakers. Yet organizations need thoughtful communicators. Families need encouraging voices. Communities need leaders willing to speak with wisdom and integrity. Businesses need individuals who can present ideas clearly and confidently. The process of overcoming fear of speaking also strengthens resilience. Each presentation builds adaptability, emotional regulation, and self-awareness. These qualities extend far beyond communication. A Simple Process for Overcoming Stage Fright The process begins with preparation. Know your material thoroughly and simplify your message into key points. Second, practice consistently. Rehearsal builds familiarity and reduces uncertainty. Third, focus on breathing and pacing. Slowing down physically helps reduce mental tension. Fourth, concentrate on helping the audience rather than impressing them. Finally, accept imperfection. Every experienced speaker has stumbled, forgotten words, or felt nervous. Growth comes from persistence rather than flawless performance. Bricks-and-Mortar Applications Traditional workplaces offer countless opportunities to build communication confidence. Team meetings, presentations, customer interactions, and leadership discussions all require strong speaking skills. Organizations can support employees by encouraging mentorship, presentation coaching, and collaborative speaking opportunities. Managers who foster psychologically safe environments help individuals build confidence over time. Leadership teams can also normalize nervousness rather than treating it as a weakness. When experienced leaders openly discuss their communication challenges, they encourage others to grow courageously. At-Home Business Applications Digital entrepreneurs face unique speaking challenges. Video marketing, webinars, podcasts, and online presentations require confidence in front of cameras and microphones. Many at-home entrepreneurs initially struggle to appear on video because they overanalyze themselves. Yet audiences are often more interested in practical value than in production perfection. Consistent content creation builds confidence over time. Recording short educational videos, participating in livestreams, and practicing conversational delivery gradually reduce anxiety. Adaptive leaders understand that growth in digital communication comes through experimentation and repetition. Business, Work, and Life Stories A senior executive once admitted that despite decades of leadership experience, he still felt nervous before major presentations. Rather than hiding that feeling, he developed routines to help him focus. He prepared carefully, arrived early, and reminded himself that his purpose was to support the audience. Over time, his calm authenticity became one of his greatest strengths. A small online business owner struggled to record marketing videos because she disliked hearing her own voice. Eventually, she shifted her focus to helping potential customers solve practical problems. Her videos became more conversational and genuine, and her audience engagement increased significantly. A father preparing to speak at a family gathering feared becoming emotional during his remarks. Instead of avoiding the moment, he embraced sincerity. His heartfelt words became one of the event's most meaningful moments because authenticity resonated deeply with listeners. Conclusion Fear of speaking is common, but it need not control our lives or leadership potential. Courageous communication grows through preparation, service, authenticity, and repeated practice. The goal is not perfection. The goal is meaningful connection. Whether in spiritual, workplace, or adaptive leadership in the digital world, our voices matter. Every conversation is an opportunity to encourage, guide, teach, and inspire others. If this article resonated with you, I invite you to explore the full FM eLearning series below. Please share it with someone navigating leadership in their own business. Remember, sustainable excellence is built on rhythms – not marathons. Thank you for reading. Just remember that you can become an excellent speaker. Richard Fontanie By seamlessly integrating business, work, and life, we craft a virtual tapestry of well-being, skill development, business growth, workplace culture, and leadership, helping you become your best self. Note, some links in this video are affiliate links; if you make a purchase, we will earn a commission. We provide FREE weekly learning opportunities for you:
These articles and channels reflect Richard Fontanie’s journey from theological formation—including time in a Benedictine monastery and studies for the Catholic priesthood—to more than 35 years of consulting, training, and leadership. Today, Richard continues this work through an online business focused on digital growth and entrepreneurship. Fontaniemagazine.com integrates business, work, and life through a reflective and practical lens, combining traditional and digital perspectives. Further Resources Available to you:
I may receive a commission from the following
AI Generated Image Summary: Discover the five essential roles every effective leader must master—team player, decision-maker, visionary, delegator, and strategist. This expanded, conversational guide breaks down what each role looks like in real life and how leaders can strengthen their impact, confidence, and long-term success. “A leader is one who knows the way, goes the way, and shows the way.” —John C. Maxwell Leadership has a way of transforming how we view ourselves and navigate the world. For many, stepping into a leadership position feels exciting, empowering, and validating—almost like a dream finally coming true. But as you quickly realize, leadership isn’t just a title or a reward for past achievements. It’s a responsibility that requires growth, humility, and a continual willingness to learn. Some individuals might seem to be “born leaders,” but even they need training, exposure, and self-awareness to succeed. Natural confidence doesn’t automatically mean they know how to motivate a team, handle conflict, delegate effectively, or craft a compelling vision. Leadership, at its core, is both a skill set and a mindset—and both must be developed intentionally. Once you step into the role, that’s when the real work begins. People start observing you more closely. Some admire you. Some challenge you. Everyone has opinions, expectations, and hopes—many of them unrealistic. While you can’t please everyone, you can lead with clarity, character, and purpose. Here are five key roles every leader must adopt to steer their team—and themselves—toward success. 1. Be a Team Player One of the most overlooked qualities of strong leadership is the willingness to be a team player. Many people imagine leaders standing above others—but effective leadership often involves working alongside others instead. When a leader is ready to roll up their sleeves, collaborate, listen, and engage on equal footing, several powerful outcomes occur:
But being a team player doesn’t mean micromanaging or hovering. It’s about supporting your team, not suffocating them. Give people room to work, make decisions, and grow at their own pace. The goal is empowerment, not control. 2. Be a Decision-Maker One of the most challenging aspects of leadership is the duty to make decisions—especially difficult ones. You’ll encounter situations where the answer isn’t clear, where a team member isn’t performing well, or where quick action is needed despite limited information. Being a confident decision-maker includes:
Great leaders understand they don’t have all the answers. They make room for feedback, ideas, and discussion—and then they own the final decision. Your organization’s future often hinges on these moments. 3. Be a Visionary People don’t just follow leaders — they follow vision. As a leader, you need a clear sense of direction. Where are you headed? Why is it important? How will you reach there? Being a visionary means:
Visionary leaders don’t just react to what’s happening—they anticipate it. They see the bigger picture, connect the dots, and help others recognize what’s possible. This sense of clarity and purpose drives momentum and keeps people dedicated even when faced with challenges. 4. Be a Delegator Delegation is often misunderstood in leadership. Many leaders want tasks done their way, so they hold on to responsibilities longer than needed. This usually comes from perfectionism, fear of losing control, or the belief that it’s simply “easier to do it myself.” But refusing to delegate is one of the quickest ways to burn out both yourself and your team. Effective delegation means:
Delegation also demonstrates trust—and trust is one of the most powerful motivators a leader can provide. When people feel valued and capable, they rise to the challenge. When they’re stifled, they shut down. 5. Execute Strategy A leader with vision but lacking execution is simply a dreamer. Planning is crucial, but true leadership shows in how well you follow through. Executing strategy involves:
Don't wait until the end of a project to assess what’s working and what isn’t. Ongoing monitoring lets you make adjustments early, saving time, money, and frustration. Your team is watching to see if you deliver on your promises, and your credibility relies on consistent execution. Bringing It All Together Leadership isn’t about perfection — it’s about growth. It's about learning to balance collaboration with authority, heart with strategy, and vision with execution. When you embrace these five roles, you create an environment where people feel supported, inspired, and eager to contribute. At the end of the day, leadership is less about the power you possess and more about the responsibility you take on. When you lead effectively, you not only influence your team or organization—you also transform yourself. Thank you for reading, Richard By seamlessly integrating business, work, and life, we craft a virtual tapestry of well-being, skill development, business growth, workplace culture, and leadership, helping you become your best self. Note, some links in this video are affiliate links; if you make a purchase, we will earn a commission. We provide FREE weekly learning opportunities for you:
Further Resources Available to you:
Note: Script and Image A.I. Assisted and modified AI Generated Image Summary: Learn how to scale ideas from a leadership perspective by turning creative concepts into sustainable systems for growth. This article reveals five essential strategies for leaders and entrepreneurs to expand innovation, build momentum, and create lasting impact. Every big idea starts small — but scaling it takes vision, courage, and leadership. According to a 2023 McKinsey & Company study, only 22% of new business ideas successfully scale beyond their pilot phase. (1) The rest stall not because they lack potential, but because they lack leadership direction and systems for growth. As author and business strategist Simon Sinek (2) reminds us, “Leadership is not about being in charge. It’s about taking care of those in your charge.” When leaders focus on nurturing ideas — and the people behind them — they transform creative sparks into engines of innovation. 1. Why Scaling Ideas Is Essential for Leadership Growth Scaling ideas is not just about expanding a concept — it’s about cultivating a mindset of continuous improvement and adaptability. Great leaders understand that innovation fuels progress, and scaling ensures sustainability. Without scalability, even the most brilliant ideas fade under the weight of operational bottlenecks or a lack of follow-through. From a leadership perspective, scaling involves creating frameworks that foster innovation beyond just one department, project, or individual. It’s how organizations — and even small teams — progress from inspiration to impact. Leaders who excel at this not only expand their businesses but also inspire others to think boldly and act intentionally. 2. The Leadership Process: From Vision to Execution Scaling begins with vision — a clear understanding of why the idea matters and who it benefits. Leaders must first clearly state the idea's purpose to foster alignment. This is where storytelling intersects with strategy. Once the “why” is clear, defining the “how” becomes simpler. A proven leadership process includes:
The leader’s role is to set the tone—providing clarity, resources, and consistent feedback—while giving others the freedom to innovate. 3. Turning Challenges into Catalysts Every scaling effort faces resistance — from resource limitations to cultural pushback. Strong leaders view these challenges as opportunities for growth rather than obstacles. They promote psychological safety within their teams, where experimentation and learning from failure are encouraged. In today’s digital-first world, agility and resilience are essential. Leaders need to stay adaptable, ready to pivot when market conditions change or new opportunities emerge. As Harvard Business Review notes, “Adaptive leadership is about the ability to mobilize people to tackle tough challenges and thrive.”(3) This adaptability turns potential obstacles into valuable learning opportunities, fostering a culture where innovation flourishes. 4. Systems Thinking: The Backbone of Scaling Scaling requires systems—not just enthusiasm. Systems thinking helps leaders see the organization as a connected ecosystem instead of separate silos. When leaders align processes, technology, and people around a common purpose, scaling becomes a structured and sustainable process. This includes:
Leaders who incorporate systems thinking into their culture build scalable structures that can adapt and grow without sacrificing agility or creativity. 5. Launching and Sustaining the Scaled Idea Launching a scaled idea requires momentum — but maintaining it requires consistency. Successful leaders develop scalable frameworks that keep clarity as the organization expands. They repeatedly communicate the purpose behind the idea, making sure every team member understands how their work contributes to the larger goal. Three key strategies to sustain momentum include:
Scaling is never a one-time event. It’s a living process of refinement, driven by leadership vision and a culture of shared ownership. Applications for At-Home Entrepreneurs Scaling isn’t just for big organizations — it’s just as important for solopreneurs and home-based business owners. The key is to think like a leader, even if you’re leading yourself. For at-home entrepreneurs:
Basically, growing from home starts with thinking ahead — imagining how your idea could connect with more people, more effectively, without losing your genuine touch. Conclusion and Call to Action Scaling ideas from a leadership perspective is about more than just business growth — it’s about creating a legacy. It’s how vision transforms into value, and inspiration turns into impact. Leaders who see scalability as a discipline — not merely a phase — position themselves to drive change, empower others, and build something enduring. So, take that idea you’ve been nurturing and ask: What would it take to make this bigger, stronger, and more sustainable? Then lead — one intentional step at a time. Thank you for reading, Richard Sources
AI Generated Summary: When you lead by example, you establish credibility, trust, and alignment within your team. This article explores five key steps for demonstrating leadership in the workplace and shows how to apply them, whether you’re in a corporate role or a solo entrepreneur working from home. “Employees who felt that their leaders treated them with respect were 63 % more satisfied with their jobs, 55 % more engaged, and twice as likely to stay.” (1) As the saying goes, “People may doubt what you say, but they will believe what you do.” Modeling leadership—not just commanding it—is one of the most powerful yet underrated ways to influence culture, engagement, and performance. In a world where words often sound empty without action, the behaviors you consistently demonstrate as a leader resonate far more than your directives or speeches. If your team sees you living the values you preach (or failing to), they’ll follow that example—whether consciously or unconsciously. In this article, we’ll explore why modeling leadership is important, walk through a practical process, unpack how to launch your own modeling strategy, and show how even at-home entrepreneurs can apply it in their context. 5 Essential Points on Modeling Leadership 1. Why Modeling Leadership Is Essential
2. The Process: What It Takes to Model Leadership Well To model leadership intentionally, consider a four-phase process:
This process is closely tied to leadership theory models such as the “Three Levels of Leadership” (public, private, and personal presence) (2). Your private one-on-one interactions (how you treat individuals), your public modeling (how you behave in meetings and communications), and your internal grounding (self-awareness and beliefs) must all align. 3. How to Launch Your Own Modeling Strategy Here’s a practical six-step launch plan:
Over time, consistency fosters trust—and influence grows. The more people see you “walking the talk,” the more your words carry weight. 4. Why Modeling Leadership Is Hard — and How to Sustain It It’s one thing to intend behavior; it’s another to sustain it day in, day out. Obstacles often include:
To sustain modeling:
5. Applications for At-Home Entrepreneurs Just because your “team” may be very small, it doesn’t mean that modeling leadership isn’t important. For solo or small-team entrepreneurs working from home:
Even when your “team” consists of just you and maybe one or two collaborators, your modeled leadership influences how your work is viewed, how your relationships develop, and whether your operations expand smoothly. Conclusion & Call to Action Modeling leadership isn’t a luxury or an optional extra — it’s essential for influence, trust, and sustainable growth. When your actions consistently mirror your core values, your words carry more weight, your culture becomes stronger, and your leadership legacy naturally begins to spread. Here’s your quick call to action: pick one behavior (e.g., “pause and ask questions before deciding,” or “own my mistake publicly”) and commit to practicing it visibly this week. Announce it to someone (your team, a peer, your spouse). At the end of the week, journal or reflect: what did you notice in yourself? What shifted in others? Thank you for reading, Richard SourcesBy seamlessly integrating business, work, and life, we craft a virtual tapestry of well-being, skill development, business growth, workplace culture, and leadership, helping you become your best self. Note, some links in this video are affiliate links; if you make a purchase, we will earn a commission. We provide FREE weekly learning opportunities for you: Podcasts available at 8 AM Central Time on:
Further Resources Available to you:
Note: Script and Image A.I. Assisted Summary: Leaders aren’t defined by the absence of challenges but by how they overcome them. This article examines four key strategies leaders can employ to overcome obstacles, with practical applications for entrepreneurs operating from home. “Smooth seas do not make skillful sailors.” This old African proverb rings especially true for leadership today. According to a McKinsey Global Survey, 77% of business leaders say they face more frequent and intense obstacles now than they did just five years ago (McKinsey & Company, 2022). John Maxwell once said, “The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.” Great leaders aren’t defined by the absence of challenges but by their ability to navigate them with clarity, resilience, and courage. Why This Topic Is Essential Obstacles are not just inconveniences; they are defining moments in a leader’s journey. Challenges test vision, strengthen character, and influence how teams view and follow their leader. During a crisis, employees don’t just seek answers—they seek stability, courage, and trust. For entrepreneurs, business leaders, or home-based innovators, learning how to overcome obstacles is essential for moving forward with confidence and purpose. Leaders who welcome challenges see them as opportunities for innovation and growth instead of dead ends. Four Essential Points for Overcoming Obstacles 1. Shift Your Mindset from Problems to Possibilities The first step is rethinking obstacles. A setback can either stop you or push you toward creative problem-solving. Leaders who focus on possibilities ask, “What can I learn here?” or “How can this situation spark innovation?” Instead of being overwhelmed by the barrier, they look for the hidden opportunity inside it. This shift isn’t blind optimism—it’s strategic resilience that turns roadblocks into opportunities for growth. 2. Build Resilient Processes and Teams No leader succeeds alone. Overcoming obstacles requires creating resilient systems and providing your team with the tools to adapt. Practices like scenario planning, crisis drills, and clear communication channels help reduce chaos when problems occur. More importantly, leaders foster psychological safety so team members feel confident sharing ideas or concerns. A resilient team doesn’t fall apart under pressure; it rallies, innovates, and becomes stronger. 3. Leverage Resources and Networks Wisely Leaders who overcome challenges don’t go it alone. They tap into networks, mentors, and strategic partnerships. Harvard Business Review notes that leaders who actively cultivate external networks solve problems 50% faster than those who don’t (HBR, 2021). The process is about humility—admitting you don’t have all the answers—and wisdom—seeking insights from those who have walked the path before you. Whether it’s joining a mastermind group, reaching out to industry experts, or leaning on trusted advisors, resourcefulness boosts resilience. 4. Act Decisively and Learn Relentlessly Obstacles require action. Leaders can’t afford to get stuck in analysis paralysis. Instead, they make well-informed decisions, understanding that agility outweighs perfection. The key is to take action, evaluate results, and adapt swiftly. Great leaders also review after challenges, asking: “What did we learn? How do we prevent this from happening again? How can we apply this to future challenges?” Moving forward from obstacles involves integrating those lessons into culture, strategy, and daily operations. Applications for At-Home Entrepreneurs For those running businesses from home, obstacles can feel isolating. Limited resources, time constraints, and balancing family responsibilities all add to the challenge. But the principles remain the same:
At-home entrepreneurs can leverage their agility. Unlike large corporations, they can pivot quickly, test new strategies, and experiment without the bureaucracy. Obstacles become steppingstones for growth when approached with a leader’s mindset. Conclusion and Call to Action Obstacles are not the enemy of leadership—they are the very terrain where leadership is tested. Leaders who overcome challenges do so by changing mindsets, building resilience, connecting with networks, and acting decisively with a willingness to learn. Whether you’re guiding a team of hundreds or running your business from your living room, the principles stay the same: obstacles are opportunities waiting to be discovered. So, the next time you face a challenge, don’t hesitate. Step up. Adjust the sails. Show your team, your business, and yourself what true leadership looks like in action. Call to Action: Think about one obstacle you’re facing right now. Write down one opportunity it could create, one resource you could use, and one bold step you could take today. Then, move forward. Thank you for reading, Richard Image: From Pixabay and could be an AI image. By seamlessly integrating business, work, and life, we craft a virtual tapestry of well-being, skill development, business growth, workplace culture, and leadership, helping you become your best self. Note, some links in this video are affiliate links; if you make a purchase, we will earn a commission. We provide FREE weekly learning opportunities for you:
Further Resources Available to you:
We all have the potential to become a leader, yet many fall short in developing their ability to become one or to reach beyond the status quo. There are a variety of reasons why this may be so ranging from not knowing what to do to sheer laziness in becoming the best that they can be as leader. If you want to develop your leadership abilities then the five points covered in this article may help you to overcome areas that may be holding you back. 1: Become a Follower. The heading of this topic may sound counterintuitive to you but consider this. There are potential leaders who view becoming a follower as something beneath them, whereas it is an essential quality for moving forward. There are few if any leaders in the world who have become one without the help and advice of other leaders. Excellent leaders have learned to be excellent followers in their development. Find yourself a mentor. Follow him or her around. Watch what they do and glean the positive elements of their actions. A leader-mentor is someone who has more experience than you, someone who you look up to and want to be like. Someone who shares your values, ethics and principles. A mentor will help you become focused and motivated; provide you with honest feedback; teaches you to problem solve and encourages your growth and development. You need not be ashamed to follow and be inspired by someone. You will learn much more than if you walk alone. It takes a bit of humility to follow someone, but if you don’t you will never have what is needed to guide others. Following a mentor also prepares you to become a mentor of other potential leaders. 2. Be A Continuous Learner. Make a point of nurturing a growth mindset. You can’t know everything, but you can become an expert in your field. And it is in this capacity that you will be trusted. Open your mind to not only learning the ‘hard technical skills’ in your area of expertise but also the ‘soft skills’ you will need to relate to others. Leadership is about engaging others to move forward, to follow a vision and to have others take action on a shared vision. In order to do that leaders need necessary soft skills to engage their followers. 3: Know your Values and Commit to them. Great leaders believe in firm positive values. Take the necessary time to uncover your values and then live and defend them. One of the major breakdowns among leaders is that they do not follow the values they preach. This is most unfortunate because followers become jaded, skeptical and seek to remove themselves as a follower. Here are five key values of successful leaders.
4. Become a Public Speaker One of the most stressful and difficult skills is to become a public speaker. Yet if you want to become a leader you must acquire the ability to speak in front of an audience. There is no doubt that public speaking can indeed be stressful, and even scary, but it’s a habit you have to get into. Public speaking can be learned through practice as many have witnessed, for instance:
5. Passionately Adhere to Your Vision Spend the necessary time in cultivating your vision – where you would like to be. Followers follow a leader with vision. It has been said that most people like to be led but they only follow leaders who are passionate about their vision. In the process of leading with passion be yourself rather than being like someone else. Let your authenticity shine through your actions and continually act with integrity. These five steps alone will not make you a leader, but if you master them you will be on your way to become one. A measure of a good leadership is the ability to influence, thus by following these five steps you will learn what it takes to influence others. Thank you for reading and as always take care, be safe and become the best version of yourself. Richard Fontanie Resource: Become A Leader: Find the Leader Within You. Type in “Leader” in the search bar on the Front Page at www.fontaniemagazine.com and you will find 94 references for leader and leadership. If you were to build a house, you would begin with a blueprint. This blueprint proves useful because it contains more than directions on how to build a house. It also describes the finished house. So, what does this have to do with leadership? Recently a colleague of mine asked an audience of leaders to tell him the characteristics of an ideal leader. Their answers were (in the order collected): A good listener, enthusiasm, passion, shows appreciation, a visionary, role model, trusting, integrity, organized, knowledgeable, credibility, persuasive, charisma, team building, clarity of purpose, problem solver, attitude of service, leads by example, patience, willing to act without complete knowledge, understands followers, consistent, empowers other people, and adapts to change. I'll add that this is essentially the same list that I received from other audiences when I asked this question. From this comes some useful insight.
Actually, applying these characteristics requires more strength than not.
And that's interesting because many popular representations of leadership emphasize at least one of these "hard" characteristics. In fact, these characteristics are the refuge of those who lack the strength (or the skills) to apply the human side of leadership.
Would they list characteristics from the "soft" list or from the "hard" list? Could you become more effective by improving upon any of the "soft" characteristics? And how about the other leaders in your organization? Do they truly maximize human potential? People want leaders who treat them with genuine compassion, courtesy, and respect. They want leaders who help them become more successful. They want leaders who inspire them with a vision for a better world and show them how to go there. See also my articles on A Manager's "Soft Stuff" Is Their "Hard Stuff." and under the tab Leadership Qualities on the side bar Thank you for reading, Richard P. Fontanie (From a soon to be released e-book – How To Become An Influential Leader) A note before reading. Shadows can reflect both positive and negative aspects of leadership. Shadows used in this article reflect the darker or negative side found in LeaderManager behaviour. In the article Workplace Culture I explored how the Shadow in the workplace affects workers and in Wellbeing under Spiritual Discoveries I linked the concept with our inner selves. This article explores the role of the leader or leadership team in removing the shadow. LeaderManagers need courage to bring the shadow out into the open and give people reason to hope, but that hope needs to become reality for the shadow to be lifted. When LeaderManagers bring the shadow to light they cut through the stereotypes, biases, myths and tensions found within a given community or society. In the process they promote change, and that change often has repercussions. From a socio-political perspective we see examples of the difficulty in speaking the ‘truth’ and the upheaval it generates. Take for example, the reactions Martin Luther King experienced in bringing the shadow of racism to the fore, or Mahatma Gandhi in freeing India from British rule, or Nelson Mandela in loosing the chains of apartheid in South Africa, or Agnes Macphail, the first woman elected to the Canadian Parliament, or Rosa Parks, who moved from the back of the bus to the front of the bus, or currently Pope Francis who has embarked on a renewal within the Vatican. Consider also that these men and women of courage achieved or are achieving societal or institutional change through peaceful means. However, most LeaderManagers are not societal change agents – they are the necessary force that guide change within the workplace or within local community organizations and institutions. They too need courage to speak the truth. What do these people do to lighten the darkness? Champion a new or renewed vision and engage workers and communities in the process. Often workers are kept in the dark as to where the organization is going and are just expected to do and not question. It’s like the manager of one organization I worked for who said, “It is not for us to question why. It’s for us to do and die.” A harsh statement if there ever was one. Needless to say workers in that organization were unhappy, disengaged and looked for a way out of the organization. A clearly stated vision engages workers around a sense of purpose with which they can align their own sense of purpose. When one’s sense of purpose is aligned with the organization, commitment, engagement and loyalty follow. Redesign structures which encourage collaboration and cooperation. Highly bureaucratic structures reflect stultified silos which are not conducive to people working effectively across boundaries. This came to my attention once again when I heard, “l don’t care what you say, I report to another VP.” Structures that encourage collaboration and cooperation are flat where employees understand their boundaries and where the boundaries don’t bind them in effectively working with others. Employees of flat organizations don’t hide within the silos they know that the vision of the organization can only be achieved by people working together for the benefit of the whole. Make processes fluid and open. In line with collapsed silos these LeaderManagers work at developing more open and fluid processes. Processes can either cause “red tape,” or encourage “green tape.” Rigid organizations usually have too much “red tape” which inhibit workers from effectively doing their job. “Red tape” occurs when the leadership team reacts to one-off or exceptional situations with new rules and regulations which in effect slows down the whole of the organization. It’s like one grain of sand in the inner workings of a time piece. The small grain slows the whole mechanism and on occasion even causes it to stop. The time piece works well when nothing gets in the way of the wheels of motion. So too organizations will work well and move forward when their processes are fluid allowing people to get on with their work. Open doors to a set of positive values. Such values could include compassion, joy and honesty. A compassionate workplace gives new meaning to work; a joyful workplace makes it a fun place to work; and an honest workplace opens the door for greater justice, trust and cooperation. Organizations have values whether they are stated or not. People who are sensitive to the vibes of an organization can feel its values. Now add to the mix the behaviour workers exhibit. They will reflect what the organization believes to be of value. The darker shadow always reflects negative values, the light always reflects positive values. Positive values are those that move an organization forward. These are the values that LeaderManagers must champion as they help organizations move out of the shadow. Find solutions to problems, not bigger problems. Problems always have a cause and an effect. Strong LeaderManagers go to the cause of the problem and find ways to solve it. In the process they don’t create bigger problems than the one they are attempting to solve. A concrete example of this occurred in a correctional centre where a problem occurred on the food serving line. About a month prior to the occurrence a certain food type was served that caused severe diarrhea among the inmates. They were promised that that food type would not be served again by the Director of Custody. Unfortunately he didn’t tell the cooks his promise. You guessed it. A month later the food type was on the menu. The inmates went on a sit-down strike. The custodial staff wanted to go into the cell block with clubs and shields, but the LeaderManager found a peaceful and more lasting solution. He sat down with the leaders of the inmate community and sorted out a solution that included bringing them into the kitchen and showing them what was available. The solution, extra baloney sandwiches. The problem was solved without causing a bigger problem. LeaderManagers find solutions without creating bigger shadows. Thank you for reading, Richard P. Fontanie |
Categories
All
Archives
July 2026
|









RSS Feed